IITT to reveal future strategy at Training 2010 conference
Institute of IT Training | 23/07/2010
The IITT consultation with 3,000 Learning and Development professionals will be announced at the Training 2010 conference
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Sales signals - only 27% of salespeople feel they fully master their job, Krauthammer's latest study reveals
KRAUTHAMMER | 31/03/2010
'Salespeople's self-evaluation indicates a modest mastery of sales fundamentals', the latest Krauthammer study shows. With Dr. Pascal Brassier of the Groupe ESC Clermont Graduate School of Management in France examined salespeoples' view of their own competence. 26 skills associated with 5 big domains of the sales process were examined: 'prospecting', 'diagnosing', 'persuading', 'negotiating' and 'closing'. Overall, only 27% of salespeople feel they fully master their job, the findings indicate, with prospecting the least mastered phase in the sales process - only 23% of the salespeople surveyed showing full confidence.
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GoodPractice survey identifies wide workplace training gap between younger and older managers
GoodPractice | 17/03/2010
In the UK workplace younger managers receive three times more paid-for training than their older colleagues who rely more on informal learning
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QDP survey data reveals: UK Employers satisfied with training their employees receive
QDP Services | 10/02/2010
QDP Services has revealed employer satisfaction figures based on opinions of 5,469 employers from 56 education and training providers nationwide. The results show that most employers are very happy with the training services available to them and their employees.
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Learning industry work and salary survey 2009
Blue Eskimo | 03/02/2010
Blue Eskimo, the specialist recruitment company for training, learning and e-learning professionals, has published its 2009 work and salary survey. It shows that learning professionals are working harder than before and are being paid less but there are signs that the worse may now be over.
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Closer to your audience - Presenting, Instructing and Teaching in China
John Bryce Training | 28/12/2009
It is quite known, especially for those experienced in managing and working with Chinese employees, there’s a significant difference between the Chinese and Western approaches to studying new material, starting new projects, facing new challenges at work Etc. This article aims to help and bridge between the foreign instructor or speaker and his Chinese audience in order for the two sides to gain more.
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Rise in contract positions at the expense of permanent roles
Blue Eskimo | 21/12/2009
Blue Eskimo, the specialist recruitment company for training, learning and e-learning professionals, is reporting an increase in the proportion of temporary contract roles versus permanent roles in the UK's learning industry.
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Salary and work survey to report on the health of the learning sector
Blue Eskimo | 09/12/2009
Blue Eskimo, the specialist recruitment company for training and e-learning professionals, is currently running its annual salary and work survey, which will provide a valuable insight into the economic condition of the learning sector.
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The new era of systems analysis - The focus has shifted from systems analysts to business analysts
John Bryce Training | 26/10/2009
System Analysts are becoming business analysts, According to Raz Hershtig, Leader of the software engineering department at John Bryce Training: Information systems analysts, in their new functions as business analysts, are required to know and understand in-depth a long list of concepts and phenomena that have become common currency in the world of business. They must also acquire a new and improved set of tools and skills to meet the changing requirements of the market. BMP, Scrum, and SOA tools, as well as in-depth understanding of such areas as UI and Web 2.0, have become a significant part of the present-day systems analyst's toolbox.
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QDP benchmarking reports of learner opinions support quality improvement of training providers across the UK
QDP Services | 21/07/2009
QDP Services (QDP) is closing the academic year by offering its customers an Annual External Benchmarking report with league tables of their students’ opinions compared with other training providers across the education sector. The reports are designed to support self assessment and quality improvement and provide independent data for inspection.
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Imparta Ranked Highly in ESR's Sales Training Vendor Guide
Imparta | 30/06/2009
Imparta has been ranked among the top three global sales training companies in the depth and effectiveness of their solutions, by the US-based consultancy ES Research Group.
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UK top 50 IT training providers 2009
Pardo Fox | 24/05/2009
Pardo Fox, the leading specialist provider of market intelligence and strategic consultancy to the IT training industry, has published its tenth annual table of the UK's Top 50 IT training providers by revenue.
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Elearnity examines Software-as-a-Service impact on Learning & Talent Systems
Elearnity | 14/05/2009
Elearnity, Europe’s leading Corporate Learning Analyst, today announced its latest research on the impact of Software-as-a-Service (SaaS) on the Learning & Talent Systems market.
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The Enlightened Leader, An introduction to the Chakras of Leadership
Bray Leino BroadSkill | 12/05/2009
by Peter ten Hoopen and Fons Trompenaars - Publisher Wiley 2009, Book Review by Doreen Coull.
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Richardson Launches New Report on the Growth Challenges and Competitive Pressures in Today's Technology Industry
Richardson | 07/04/2009
Richardson releases new research report, The Technology Industry: Sales Trends and Strategic Initiatives.
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The BILD and The Training Foundation complete the UK's most extensive survey of qualified learning and development practitioners
The Training Foundation | 23/03/2009
The British Institute for Learning & Development (the BILD) and The Training Foundation have collaborated to complete what is believed to be the UK's most extensive survey of qualified L&D practitioners.
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Driving Business Benefits
Towards Maturity | 28/01/2009
The UK's comprehensive review of Learning Technologies at work - Businesses are demanding much more from learning technologies in the downturn but are failing to prepare themselves to take advantage of the opportunities available
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Blue Eskimo's salary survey delivers good and bad news for learning and development
Blue Eskimo | 12/01/2009
Blue Eskimo, the specialist recruitment company for training, e-learning and technology recruitment, has just released the results of its Work and Salary Survey 2008.
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Trainer Rates survey published
The Learning Practitioners' Association | 12/12/2008
The 5th annual Trainer Rates survey has been published by TrainerBase, the Association for Learning Practitioners. This year responses from purchasers provided an additional dimension to the findings.
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How is the credit crunch affecting salaries in training, learning and development?
Blue Eskimo | 08/12/2008
We all know that these are tough times - but is the current economic climate impacting on salaries in the training sector? Blue Eskimo's 2009 Salary and Work Survey could provide the answer.
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Richardson Releases New Sales Support Article, Five Keys to Building Client Trust
Richardson | 24/09/2008
Richardson (http://www.richardson.com), a leading sales training and consulting firm, today announced the release of a new sales improvement article, Five Keys to Building Client Trust and Questions to Ask Yourself.
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TrainerBase trainer rates survey seeks input from purchasers of training
The Learning Practitioners' Association | 17/08/2008
TrainerBase, the Association for Learning Practitioners is currently conducting the 5th annual survey into the rates charged by independent learning and development providers and is seeking input from purchasers.
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UK top 50 IT training providers 2008
Pardo Fox | 04/06/2008
IT Skills Research has published its annual table of the UK's Top 50 IT training providers.
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TrainerBase launches survey on the state of independent providers
The Learning Practitioners' Association | 03/04/2008
TrainerBase, the Association for Learning Practitioners has launched a survey to determine the state of the freelance and independent training providers in the UK.
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CEOs not seen as role-models, the latest Krauthammer survey reveals
KRAUTHAMMER | 26/03/2008
CEOs visibly share and live their company’s purpose, say most people. Yet, considerably fewer view their CEO as a brand builder. And only a minority view their CEO as a role model. These are the findings of the latest Krauthammer survey on corporate governance and CEOs performance.
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Every organization should consider Learn.com's LearnCenter says Brandon Hall's 2008 LMS Research Report
Learn.com | 07/03/2008
Learn.com®, the market and technology leader in on-demand workforce development and productivity, announced today that the company has been named in a new report published by Brandon Hall, an internationally recognized leader in performance and talent management systems research, LMS Snapshot Profiles 2008.
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Study reveals email overload costs UK £38 BillionSimple tips can save over 3 hours a week
Happy | 04/03/2008
The cost to the UK economy of poor use of email is estimated today in the tens of billions. Research undertaken by Expert Messaging found that the typical office computer user could free up 41 minutes per day if they used email better. Taking into account only the salary cost of this lost time produces a figure of £38 billion, more than the GNP of Nigeria and 172 other of the world's economies.
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Effective Onboarding Techniques and Strategies for Improved New Hire Retention
Aberdeen Group | 06/02/2008
New hire retention trumps productivity as top factor driving Onboarding - In the new benchmark report, "All Aboard: Effective Onboarding Techniques and Strategies," Aberdeen Group, a Harte-Hanks Company (NYSE:HHS), found that while 86% of all organizations surveyed agree that it takes up to six months for a new employee to make a firm decision to stay with the company, 61% of all organizations either don't offer a formal Onboarding program or end their Onboarding program within just one month.
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Are matrix organisations like ships without a captain?
KRAUTHAMMER | 30/01/2008
A recent Krauthammer study suggests that the matrix model exists in 85% of the European organisations. The survey further suggests that people agree it is a realistic way of running a business. However, many structural elements seem to be in serious need of attention. As it is, people appear to be navigating complexity without systematic, structural support. According to the survey, only four out of ten people (40%) believe that Human Resources (HR) policy creates supportive operating conditions, and only around half (48%) feel that employees are indeed empowered.
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Internet popular for sourcing learning and development services
The Learning Practitioners' Association | 09/01/2008
As part of its ongoing marketing research into the learning, development and training sector, TrainerBase confirms that the Internet is a key channel for purchasers looking for new suppliers.
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Freelance trainer rates being squeezed
The Learning Practitioners' Association | 04/01/2008
In the fourth investigation into the rates being charged by independent training contractors and consultants, TrainerBase; the Association for Learning Practitioners, is reporting ongoing evidence of gender and geographic divide but more worryingly for professional trainers, a continuing squeeze on rates charged for a days training delivery.
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QDP will shadow the Framework for Excellence Pilot
QDP Services | 20/12/2007
QDP will be working with providers this year to collect data based exactly on the LSC's Learner Views Survey for the Framework for Excellence Pilot. For the providers who are interested in what their result would be, QDP are giving the opportunity to find out.
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QDP's Schools pilot provides platform for launch of QDP Services Feedback for Secondary Schools
QDP Services | 06/12/2007
Following a successful pilot survey of Year 12 students in schools across the UK, QDP is ready to launch a range of surveys for schools covering the learner's journey from year 7 to year 13.
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Stakeholder feedback benchmarking for ALP members now available from QDP
QDP Services | 29/10/2007
In addition to providing members of the Association of Learning Providers (ALP) with benchmarking of stakeholder feedback from learners, employers, staff and Parents and Carers against national figures, QDP Services is now offering benchmarking specifically against other ALP members. This benchmarking now supports a platform and forum for identifying and sharing good practice amongst ALP members to continually drive up standards.
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Only 42% of employees believe their organisations to be trustworthy, a Krauthammer study shows
KRAUTHAMMER | 12/10/2007
Employee trust in organisations is alarmingly low, when only 42% of employees believe that their organisation can be trusted, a recent European study indicates. The study - exploring employee perceptions of organisational trustworthiness - was conducted by Krauthammer, one of Europe’s leading coaching, consulting and training companies, on behalf of a specialist team representing seven European universities, ROCOT (Research on Cross Cultural Organisational Trustworthiness).
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Flooding advice free at town planning site
Echelon Learning | 27/07/2007
The latest information on flooding and how to reduce its risk can be downloaded free-of-charge at the UK’s Royal Town Planning Institute (RTPI) web site at www.planningmatters.co.uk
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TrainerBase 4th Annual Trainer Rates survey under way
The Learning Practitioners' Association | 17/07/2007
TrainerBase, the online directory of freelance and independent trainers is conducting its annual survey of Trainer rates.
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Training Administration rises 900% to become Top L&D Priority for Outsourcing, reveals survey
KnowledgePool | 10/07/2007
Training administration is learning & development’s top priority for outsourcing, according to a new survey which shows that large organisations want to offload this time-consuming work in order to redeploy staff onto higher value activities.
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UK top 50 IT training providers 2007
Pardo Fox | 05/07/2007
IT Skills Research has published its annual table of the UK's Top 50 IT training providers.
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Global Knowledge challenges the importance of neutrality for managed training services providers
Global Knowledge | 08/06/2007
A new white paper from Global Knowledge, Europe's leading provider of learning services for IT and management professionals, throws into doubt the perceived wisdom that neutrality enables managed training services providers to deliver greater benefits to customers.
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Last chance to compare your company to the best in the world
Corpu | 22/05/2007
There are only 3 weeks left for you to measure your global ranking with companies like Xerox, UBS, Microsoft and others in the most comprehensive survey ever on enterprise learning strategy.
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Management behaviour is meeting employee expectations around 50% of the time, Krauthammer study indicates
KRAUTHAMMER | 24/04/2007
The behaviour of managers in several fundamental areas of practice is not meeting employees' expectations in 50% of cases, indicates a study published by Krauthammer International, one of Europe's leading consulting, training and coaching companies. Krauthammer surveyed people representing a variety of industry sectors in researching the behaviour employees seek from their managers and, in return, experience.
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Elearnity research highlights the need for learning content management
Elearnity | 15/03/2007
Elearnity, Europe's leading Corporate Learning Analyst, today announced the results of an in-depth research project into the role and value of learning content management in corporate learning, with participation from a range of leading corporates. Elearnity's research strongly indicates that large organisations need coherent strategies for producing and managing learning content that are geared to the needs and structure of their business. Findings from the research are summarised in an Executive Viewpoint paper, now available from Elearnity's Research Knowledge Centre.
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KnowledgePool White Paper identifies solution to address talent shortages
KnowledgePool | 02/02/2007
Learning & development teams are increasingly turning to managed learning service providers as they try to address talent shortages without losing control or increasing headcount, according to a new white paper from KnowledgePool.
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Eighty percent to use VoIP telephones
LearningGuide Solutions | 08/12/2006
Research from LearningGuide Solutions, the workplace performance support provider, has shown that up to eighty percent of companies may soon be using VoIP telephones.
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Task Orientated Applications (TOA) leads Human Interaction Management Software (HIMS) to next generation business applications
Procession plc | 08/11/2006
Procession plc, the developer of original and innovative software in Task Orientated Applications (TOA), has published a new paper on the future of business application software.
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New benchmark study proves vital role of line managers in transfer of learning
KnowledgePool | 07/11/2006
A quarter of all training is wasted because delegates do not get the chance to apply their learning and they are not adequately supported by their line manager, according to a new Kirkpatrick Level 3 benchmark study from KnowledgePool, the managed learning services company.
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Unsustainable business practice devaluing delivery rates in management training sector
The Learning Practitioners' Association | 24/10/2006
In the third investigation into the rates being charged by independent training contractors and consultants, TrainerBase is reporting evidence of gender and geographic divide but more worryingly for professional trainers, unsustainable business practices that undercut and devalue the worth of some experienced practitioners in the management development sector.
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Investment analyst names InfoBasis 'Fastest Growing Company'
InfoBasis | 06/10/2006
High-growth experts select InfoBasis for track record, client base.
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Trainers' rates survey, call for respondents.
The Learning Practitioners' Association | 11/08/2006
Now in its third year, the trainers' rates survey is a valuable benchmark for independent training providers or purchasing managers involved in contracting in training.
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E-learning modules the future - report finds
Echelon Learning | 31/07/2006
After a false dawn in dot-com's boom and bust, e-learning* is set to thrive in the form of targeted modules which impart specific skills to accomplish job-related tasks by corporate and professional users, according to new research available, free of charge, at Echelon Learning's learningmatters.com website.
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Tata Interactive Systems' Electronic Performance Support Systems (EPSS) boost workplace productivity
Tata Interactive Systems | 21/07/2006
Electronic performance support systems (EPSS) offer the double-edged advantage of increasing workers' productivity while reducing training costs. They free up precious time and resources for innovation, process improvements and employee development.
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UK top 50 IT training providers 2006
Pardo Fox | 20/07/2006
IT Skills Research has published its eighth annual table of the UK's Top 50 IT training providers.
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Invitation to contribute to IT Skills Research's PERCEPTIONS report
Pardo Fox | 20/07/2006
IT Skills Research is compiling its annual PERCEPTIONS report and is inviting training buyers to give their opinions on 18 of the UK's top IT training companies.
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The merit of a professional trainers' institute
The Learning Practitioners' Association | 31/05/2006
In light of the ongoing discussions regarding whether the current crop of training related institutes serve the need of independent trainers and contractors, TrainerBase conducted a survey on what trainer needs might be. The survey report has been published.
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New Web portal for engineers from Emerald Group Publishing
Emerald | 10/05/2006
Emerald Group Publishing is launching a new web portal. The Emerald Engineering web portal is an online, comprehensive and focused information resource for engineers: http://engineering.emeraldinsight.com. To celebrate the new service, Emerald is offering free access to the full content until September 2006.
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Learning Light completes preliminary research into e-learning
Learning Light | 08/05/2006
Learning Light (LL), a non-profit organisation, seeking to establish itself as a Centre of Excellence in the use of learning technologies in the workplace, has concluded the first stage in its major research programme to map trends in coporate e-learning. The initial survey aimed to discover the types of e-learning research that interest, and are of importance to, those working in corporate e-learning.
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Survey reports continued growth in CPD importance
Echelon Learning | 20/03/2006
Latest research reveals sustained growth in the use of continuous professional development (CPD) by UK professional bodies.
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Survey of Training Buyers 2006
Pardo Fox | 20/01/2006
IT Skills Research, the IT training sector think tank, has announced that its 2006 Survey of Training Buyers is under way. The survey will identify purchasing trends amongst UK businesses and is available for completion by UK-based buyers of training.
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Organisations wasting budget on needless contractor hires
InfoBasis | 06/12/2005
Organisations are wasting cash on contractors they may not need because of a failure to monitor in-house skills according to new research from skills management specialist, InfoBasis.
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IT training brand perceptions report 2005
Pardo Fox | 21/10/2005
IT Skills Research has compiled its annual Perceptions Report 2005 into the brands of the top UK IT training providers.
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Learning Intelligence on-tap from Elearnity
Elearnity | 21/09/2005
Elearnity, Europe’s leading independent Learning Analyst, today announced the availability of the Elearnity Knowledge Centre; free of charge, on-tap market intelligence and analysis for corporate learning and e-learning leaders and practitioners. Uniquely orientated towards a UK/European corporate audience, the Elearnity Knowledge Centre provides a wealth of information including a continually updated, structured archive of market news, together with analysis, articles, presentations, and reports from Elearnity on key learning and e-learning issues and trends.
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British Learning Association conducts market research into learning & development export opportunities
British Learning Association | 09/09/2005
The British Learning Association (BLA) is receiving support from UK Trade & Investment (UKTI) to conduct market research into learning & development export opportunities.
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Workers are spending too long searching
LearningGuide Solutions | 21/07/2005
Forty seven percent of workers are spending more than four hours per week searching for information, according to a recent survey carried out by LearningGuide.
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Patrick Towell's 'Semantic Search' article published in imi
Simulacra | 25/04/2005
Patrick Towell, founder and Strategic Advisor to Simulacra contributed an article on "Semantic Search: Finding meaning rather than searching for 'stuff'" to the EPS quarterly publication 'imi'.
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Improving quality is major issue for UK training managers in 2005, survey finds
Star Consulting | 06/04/2005
72% of the UK training managers surveyed by STAR Consulting think that improving quality will be one of the most important training management issues that they face in 2005.
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E-learning industry shows signs of growth
eLearning Network | 23/03/2005
The influence of e-learning is continuing to spread throughout the UK economy and more and more people are becoming involved in its purchase, delivery and use, according to the eLearning Network (ELN) - the UK's foremost professional association for users and developers of all forms of e-learning.
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Tata Learning Forum unveils key trends
Tata Interactive Systems | 28/02/2005
Some 150 of Europe's top exponents of e-learning met in London this month to discuss the industry's key trends and issues. Organised by global e-learning pioneer TATA Interactive Systems (TIS), attendance at the conference - the Tata Learning Forum - was by invitation only.
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Tribal Technology launches whitepaper on Personalised Learning
Tribal Technology | 20/01/2005
New 32-page whitepaper now available on personalised learning. Available free from Tribal Technology.
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At the cutting edge of coaching and mentoring
European Mentoring and Coaching Council | 10/01/2005
Coaches and mentors from all over the UK - and even abroad - are to meet in February to share the most up-to-date research in this dynamic industry. The event, to be held at Sheffield Hallam University on February 9, is the fifth in a series of successful Mentoring and Coaching Research days. These are held jointly by the university's Mentoring and Coaching Research Unit and the European Mentoring and Coaching Council (EMCC).
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Firms failing to formalise IT professional development, reveals BCS/InfoBasis survey.
InfoBasis | 23/12/2004
London, UK (23rd December, 2004) – According to a major survey released today, over 80% of UK employers consider it important to develop their IT staff’s professional skills, but only 9% run a professional development scheme. The survey of 183 UK organisations was jointly conducted by the British Computer Society and InfoBasis Limited, a leading provider of skills management technologies.
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e2train Launches FREE White Paper
e2train | 23/12/2004
e2train has produced a FREE white paper on the business benefits of implementing a Learning Management System (LMS).
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Shelter and Cancer Research UK to benefit from STAR Consulting Christmas survey
Star Consulting | 08/12/2004
Instead of sending Christmas cards this December, STAR Consulting – the learning solutions provider – will be conducting a survey of the UK’s training managers. The survey will ask people their opinions on the most important training issues for 2005. For each genuine response STAR Consulting receives, £1 pound will be donated to Cancer Research UK and Shelter.
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Double Win for Above & Beyond at World of Learning Awards 2004
Above and Beyond | 20/11/2004
Above and Beyond have been awarded two of the highest accolades in the UK training industry at the prestigious World of Learning Awards 2004. ‘Ten ways to avoid death by PowerPoint®’ won Generic Solution of the Year and Clive Shepherd, Director, won the Outstanding Contribution to the Training Industry Award.
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Clive Shepherd wins World of Learning Award for his Outstanding Contribution to the Training Industry
The Training Foundation | 18/11/2004
The Training Foundation’s Director of e-Learning Clive Shepherd was in a buoyant mood last night after collecting awards in two categories at the glittering World of Learning Awards gala dinner. The highlight of the evening saw Shepherd honoured for making an Outstanding Contribution to the Training Industry.
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Find out what employers think of IT certifications and qualifications
Pardo Fox | 14/10/2004
IT Skills Research, the IT training sector think tank, in conjunction with IT Training Magazine's new sister magazine Learning & Development, is running a survey of training buyers to measure their attitudes to IT qualifications, certification and support services.
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UK top 50 IT training providers - 2004
Pardo Fox | 21/07/2004
IT Skills Research's sixth annual table of the UK Top 50 IT training providers.
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Latest Echelon survey shows CPD growing in importance
Echelon Learning | 24/06/2004
Research into trends in continuous professional development (CPD) suggests that mandatory development will be required by over 85% of professional bodies within the next five years.
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IT resellers in UK slow to embrace electronic trading
Comptia | 17/06/2004
A need for pre-sales advice and doubts about the accuracy of product information and pricing are key factors keeping value-added resellers in the United Kingdom information and computer technology (ICT) channel from making greater usage of electronic commerce and trading, according to the findings of a new survey released today by the Computing Technology Industry Association (CompTIA).
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UK IT skills sector shows signs of growth in 2004
Pardo Fox | 27/05/2004
IT Skills Research, the IT training sector think tank, has announced that the UK IT skills sector, on which it gathers quarterly financial data, has indicated a return to growth for the first time in three years and that 2003 financial results are proving to be slightly better than expected.
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Survey for success
Lorien Customer Focus | 10/05/2004
When logistics and distribution giant, Palmer & Harvey (P&H), decided to find out what its employees thought of their jobs and their employer, it turned to market research specialists, Lorien Customer Focus. The results have been impressive and given P&H some opportunities to enhance both the working lives of their employees and their profits.
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IT security training and certification paying off for organizations
Comptia | 30/04/2004
Organizations investing in security training and certification for their information technology (IT) personnel are less likely to experience major security breaches, according to a recent study on IT security by CompTIA, the Computing Technology Industry Association.
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Browser-based attacks may pose next big IT security nightmare
Comptia | 16/04/2004
Browser-based attacks are surging and may pose the next significant security threat to information technology (IT) operations.
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New survey to identify use of CRM in training industry
CRMbase | 22/03/2004
CRMbase, the specialist customer relationship management business and technology consultancy group, is conducting a research study to identify the training industry's views and use of customer relationship management strategies and systems. This will be the first time that training and skills development organisations will be studied for their views of customer relationship management
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IT managers say CompTIA certifications improve business bottom line
Comptia | 18/03/2004
Information Technology (IT) managers believe their companies benefit financially and operationally by having a high percentage of CompTIA-certified employees on their staffs, according to the findings of a recent survey conducted by the Computing Technology Industry Association.
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Top 50 UK IT training providers 2004
Pardo Fox | 01/03/2004
IT Skills Research, the IT training sector think tank, has announced that its 2004 survey of the Top 50 UK commercial IT training providers is now under way.
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Survey of Training Buyers 2004
Pardo Fox | 23/02/2004
IT Skills Research, the IT training sector think tank, has announced that its 2004 Survey of Training Buyers is now under way. The survey will identify purchasing trends amongst UK businesses and is available now for completion by UK-based buyers of training.
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Firms opt for 'processes' while their customers want 'people'
Lorien Customer Focus | 09/02/2004
Organisations believe that they are more likely to retain customers by investing in technology, rather than in people; while customers are looking for the 'human touch'.
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Elearnity research challenges thinking on evaluating learning
Elearnity | 28/01/2004
eLearnity, Europe’s leading independent Learning Analyst, announced some challenging conclusions from its Learning Scorecard collaborative research project. The project researched best practice in measuring and proving the value of corporate learning with seven major corporate employers and has led to some challenging conclusions regarding current training evaluation practices, and current thinking adopted by corporate training functions.
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Showing ROI is top issue for UK training managers
Star Consulting | 19/01/2004
70% of the UK training managers surveyed by Star Consulting think that showing ROI will be one of the most important training management issues that they face in 2004.
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UK IT skills market down 13% in 2003
Pardo Fox | 08/01/2004
IT Skills Research, the UK IT skills market think tank, has made a preliminary estimate from 2003 market and results data collected thus far, which shows that the size of the UK IT skills market in 2003 was reduced to £365 million; a dip of 13% over 2002.
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Lorien Customer Focus publishes major survey of the IT training industry
Lorien Customer Focus | 07/01/2004
Forty four per cent of those who are working in the IT training industry believe that they are well paid; 90 per cent find their job interesting, and 60 per cent see their long term future in the industry, according to a survey of members of the Institute of IT Training (IITT).
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Elearnity leads search for the value of corporate learning
Elearnity | 21/12/2003
eLearnity, Europe's leading independent Learning Analyst, today announced an in-depth collaborative research project into measuring and proving the value of learning within major corporations.
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IT training brands perceptions survey 2003
Pardo Fox | 10/12/2003
IT Skills Research has produced its annual perceptions survey of leading IT training brands in the UK for 2003.
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Quarterly survey of market conditions
Pardo Fox | 04/12/2003
IT Skills Research has published the Quarterly Survey of Market Conditions of the IT training market, for Q3 2003.
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IP telephony poised for growth in small, mid-sized business markets
Comptia | 06/11/2003
Small and mid-sized businesses are prepared to invest in converged voice and data networking solutions that will allow them to reduce communications costs, boost employee productivity, and quickly adapt to changing business conditions. That's one of the key findings of a new study from CompTIA, the Computing Technology Industry Association.
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Cashiers, not call centres, say Britain's banking customers
Lorien Customer Focus | 06/10/2003
Despite the advent of technology into the banking sector - with ATMs, call centres and Internet banking - most people would still prefer to do their banking face-to-face with a cashier at a local branch.
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Lorien tests customer satisfaction theory
Lorien Customer Focus | 01/09/2003
Lorien Customer Focus (LCF), a market research and training consultancy specialising in helping its clients maximise the value of the customer-supplier relationship and achieve customer loyalty, is offering a donation to charity for every person who takes part in a special online survey. Participants also stand to win a digital camera.
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Lorien reveals research at ICS exhibition
Lorien Customer Focus | 04/08/2003
The market research and training consultancy, Lorien Customer Focus (LCF) will be distributing free copies of its major survey of customer satisfaction levels with call centre provision in the UK banking industry at the Institute of Customer Service (ICS) exhibition, being held at the Marriott Hotel, Heathrow, on 14th and 15th October 2003.
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Key survey covers customers' views on call centres
Lorien Customer Focus | 30/07/2003
The market research and training consultancy, Lorien Customer Focus (LCF), is undertaking a major survey of customer satisfaction levels with call centre provision. The survey will focus specifically on the UK banking industry.
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UK top 50 IT training providers - 2003
Pardo Fox | 03/07/2003
Pardo Fox has published the IT Skills Research fifth annual table of the UK top 50 IT training providers.
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Lorien breaks new ground with major training survey
Lorien Customer Focus | 01/07/2003
The Institute of IT Training (IITT) has engaged leading market research and training consultancy, Lorien Customer Focus (LCF), to conduct two groundbreaking surveys for the UK IT training industry.
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20 New Management Digests - Free
Echelon Learning | 01/07/2003
Twenty new management digests are today being published on www.learningmatters.com and a further twenty have been updated.
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New e-learning content advisory paper from FD Learning
The Answer UK | 19/06/2003
E-learning and IT specialist for the education sector, FD Learning, has released an advisory paper exploring issues of authoring and managing web-enabled learning materials or 'e-content' in relation to online learning environments.
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Lorien's professionalism recognised
Lorien Customer Focus | 09/06/2003
The market research and training consultancy, Lorien Customer Focus (LCF), has been accepted as a member of the prestigious British Market Research Association (BMRA), which exists to promote the highest professional standards within market research activities in the UK.
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Rise in employment predicted
Cranfield School of Management | 14/12/2002
Most employers are maintaining their position when it comes to workforce numbers, but a sizeable minority is still defying business gloom merchants and predicting a rise in employment across the board.
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The number of women executive directors has greatly increased - reports Cranfield School of Management's Female FTSE Index
Cranfield School of Management | 12/11/2002
New research from Cranfield School of Management's Centre for Developing Women Business Leaders indicates a turnaround in the number of women directors running Britain's top businesses.
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Getting it right, not getting away with it - in the e-learning industry
Brightwave | 10/09/2002
BrightWave is producing an article for its customers about how style and subject matter have become more important than 'learning' in many e-learning programmes. The article is being made available on an exclusive basis to the media; publications with an interest in publishing it are invited to contact BrightWave.
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Now available -- new market intelligence for successful eLearning business planning in Europe
IDC | 27/06/2002
European Corporate eLearning Market Forecast & Analysis, 2001-2006 by Sheila McGovern, IDC Senior Analyst, European Services (April 2002, #TT01J) IDC's latest elearning study examines the Western European market for elearning content, services and infrastructure purchased from external vendors. The report provides data and analysis necessary to assist vendors with their strategic business planning process.
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Mobile learning - white paper
GlobalLearningSystems | 08/05/2002
GlobalLearningSystems has produced a white paper on learning using hand-held computers; discusses learning applications, usability and developing learning content for mobile devices.
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IT trainers poor relations of IT department
Institute of IT Training | 21/01/2002
The first survey into the salaries, benefits and development plans of the UK's IT training community has been launched by the Institute of IT Training.
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E-Learning will not replace the classroom says OvumHolway
Ovum | 17/09/2001
E-learning, once heralded as the optimum choice for UK IT training managers, has been over estimated. According to new research by OvumHolway, the analyst and consulting company, the UK IT training market will grow by a CAGR of 6%, bringing its worth to £650m by 2004. However, E-learning will only constitute a mere 20% (£130m) of this.
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New report analyses the essential ingredients for successful coaching
Roffey Park Management Institute | 01/07/2001
The essential ingredients for successful coaching, with recommendations for individual and organisational best practice, are contained in a new research report from Roffey Park, the executive education and research organisation.
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