Press release

Imparta Announced as 2012 Finalist by Stevie® Awards for Sales & Customer Service

London, 30th January, 2012 » 30 Jan 2012 » Training Press Releases » Imparta

Imparta Ltd has been announced as one of seven finalists in the category of “Sales Training Practice of the Year” in the 6th Annual Stevie Awards for Sales & Customer Service, an international competition recognizing excellence in disciplines that are crucial to business success and widely considered to be one of the world’s premier business awards.

 

More than 1,000 entries from organizations worldwide were submitted to this year's competition, an increase of almost 30% over 2011. Finalists were determined by the average scores of 93 professionals worldwide, acting as preliminary judges. Entries were considered in 27 categories for customer service professionals, 38 categories for sales professionals, and categories to recognise new products and services and solution providers.

Stevie Award winners will be announced during a gala banquet on Monday, February 27 at Caesars Palace in Las Vegas, Nevada.

Imparta Chief Executive, Richard Barkey, commented "I'm delighted that we've been selected as one of the finalists for this prestigious global award.  After being announced as a 'Top 20 Sales Training Provider' by TrainingIndustry.com last year, this nomination further reinforces the strength and depth of Imparta's ability to improve the customer-facing performance of global organizations.  My thanks go to the judges, to our clients for the opportunity to serve them, and to the Imparta team who go the extra mile to deliver sustainable impact."

About Imparta Ltd.
Imparta improves its clients' business performance in the areas of sales, marketing and service, using highly practical and researched approaches, and an integrated solution that goes well beyond simple training interventions. Imparta's Capability Building® system combines assessment, training, coaching, application tools and impact measurement, using leading-edge technologies to create sustainable performance improvement.

Founded in 1997 by Richard Barkey, a British national with a Harvard MBA and seven years experience at McKinsey & Co, Imparta is based in London but operates globally. Clients include GE (Imparta is a primary provider of sales training to GE's global salesforce), Telefonica O2 (for whom Imparta runs a major Sales Academy, a Marketing Academy, and Retail Academy), Lloyds Banking Group, Intelsat, Hewlett Packard, Alcatel-Lucent, Intel, and the WPP Group. Imparta is backed by GE Capital, and the Board includes senior professors from INSEAD and London Business School. The company runs its own internal Sales Academy and this has contributed to strong growth throughout the recession.

In early 2010, Imparta acquired The Procter Consultancy Ltd. , which has provided training, support and consultancy in the Service Delivery world for the last thirty years. Procter is a leader in the customer contact market, and has helped set up direct channel pioneers such as British Airways, Direct Line, Royal Bank of Scotland and Virgin Direct. At the core of Procter's proposition is the ability to differentiate a service or sales proposition on the strength of a company's customer experience. Procter currently enjoys relationships across private and public sector with clients such as Barclays Bank, Lloyds Banking Group, Volkswagen Group, the Ministry of Defence and several Police forces.