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UK rail forum discusses blended learning
Tata Interactive Systems
| London, UK
29-Aug-2006 » Training Press Releases » A forum in which senior human resources and training specialists in the rail industry discussed 'making blended learning relevant to the rail industry' was held recently (24th August) in London and facilitated by the global e-learning producer Tata Interactive Systems (TIS).
A forum in which senior human resources and training specialists in the rail industry discussed 'making blended learning relevant to the rail industry' was held recently (24th August) in London and facilitated by the global e-learning producer Tata Interactive Systems (TIS). The forum was chaired and facilitated by the well known writer, commentator and columnist on e-learning and related issues, Bob Little.
Delegates heard David Mapp, commercial director of the Association of Train Operating Companies (ATOC), provide a keynote address on the challenges facing the rail industry and train operating companies (TOCs).
During his address, Mapp outlined the 'Just the Ticket' e-learning programme that ATOC has developed and rolled out to some 6,000 ticket selling staff from March last year. A subsequent 'mystery shopping' campaign has shown a remarkable jump to 99 per cent accuracy and impartiality in the selling of rail tickets by TOC staff around the country - and the programme has won a 'Railway Industry Innovation Award' for innovation in people development.
"This is another in TIS's series of highly focused, one day 'discussion and discovery' events that spring from the Tata Interactive Learning Forum (TLF) - held annually in the UK before an invited audience of top human resources practitioners," explained Alan Samuel, head of TIS's UK operations.
Jackie Lawlor, Head of Workplace Learning at Royal Mail, presented two case studies involving the design, development and application of blended learning for Royal Mail staff and Alison Walker, formerly of British Airways and now an independent e-learning consultant explored 'the challenges of deploying learning' within large organisations and drew parallels between the aviation industry and the transport and logistics sector.
"The event offered some valuable insights into issues of common concern and mutual interest," commented one of the delegates: Tom Grogan, HR director of Chiltern Railways.
Alan Samuel concluded the day's discussion by stressing that whatever form learning materials take - be it blended learning, e-learning, classroom-delivered learning, simulations, games, stories and so on - they must always be appropriate to the learners' needs and be able to be shown to be contributing to the organisation's goals.
According to TIS's Rohit Sharma: "This event was designed to bring together people - particularly those from the railways sector - to discuss key industry issues, such as making e- and blended learning relevant to business. The aim was to explore and define best practice within e-learning and so help organisations to maximise the effectiveness of that learning."
TIS is planning to hold further industry sector forums in this series - attendance at which is by invitation only. For further details of these events and to apply for an invitation, please contact TIS on 020 7235 8281 or email rohit.sharma@tatainteractive.com
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About Tata Interactive Systems (TIS)
Tata Interactive Systems (TIS) is the world's leading developer of learning solutions - with a team of over 600 multi-disciplinary specialists, TIS creates 3000+ hours of learning content across 160+ concurrent projects every year.
Backed by an unmatched 19 years' experience, TIS develops unique and innovative learning solutions that are designed to enable clients achieve their organizational goals. Whether it is performance and productivity gains, streamlining operations and financials, developing leadership and decision-making skills, enabling smooth product development, reducing time to market, boosting employee motivation, or any other corporate or learning initiative - TIS' solutions have proven their effectiveness at more than 60 Fortune 500 companies, leading educational institutions and government departments worldwide.
TIS' clients include more than 60 Fortune 500 companies, leading educational institutions, and government departments worldwide.
TIS is the first learning solutions organization in the world to be assessed at Level 5 in both the SEI-CMM and P-CMM frameworks. Its solutions have won widespread industry recognition with prestigious awards including Performance Centered Design, ASTD, IT Training, Brandon Hall, APEX, BETT, BIMA, SIIA Codie, FICCI BAF and Business World-NID awards.
TIS caters for three segments - Corporate, Education, and Government. It offers its clients innovative learning solutions including:
• Web-based Training & Courseware - to help achieve learning goals
• Simulations - to offer immersive learning experiences
• Electronic Performance Support Systems - to provide on-the-job support
• Software Solutions - to leverage technology in learning
• Game-based Learning - to enhance learner engagement
The scope of TIS' learning solutions encompasses on-boarding, sales training, process training, product training, curriculum design, assessments, soft skills training, and technical training, among others. TIS has extensive experience across diverse industry domains including pharmaceuticals and healthcare; banking, finance, and insurance; IT; communications and telecom; publishing; virtual and online schools and universities; transportation; government and defense; and not-for-profit organizations.
TIS has development centers in Germany, Switzerland, and India. Its sales and marketing operations span the US, Canada, the UK, mainland Europe, Australia, New Zealand, the Middle East, and Asia.
For more information log on to www.tatainteractive.com
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