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Prestigious performance centred design award for Tata Interactive Systems
Tata Interactive Systems | London, UK; Mumbai, India , & Edison, New Jersey, USA

3-Nov-2006 » Training Press Releases » Tata Interactive Systems (TIS), the global e-learning producer, is one of only eight organisations in the world to be awarded one of this year's Performance Centred Design (PCD) Awards.

Tata Interactive Systems (TIS), the global e-learning producer, is one of only eight organisations in the world to be awarded one of this year's Performance Centred Design (PCD) Awards. The awards are conferred by EPSScentral LLC, the Virginia-based worldwide provider of electronic performance support systems (EPSS) and PCD and were presented at the Training Solutions Conference and Expo in Denver, Colorado.

"These extraordinary PCD solutions and tools foster business improvement and human performance by immediately establishing goals, supporting users through best practices, facilitating the proper flow of work, minimising translation and providing immediate access to supporting content at the time of need," said EPSScentral's CEO, Gary Dickelman, who is also a teacher of PCD courses at George Mason and Boise State Universities' Graduate School of Education and Engineering in the USA.

"With PCD we are seeing a measurable difference in organisational performance. PCD Solutions are now a business and organizational imperative," Dickelman added.

According to TIS's Saurabh Mittal: "TIS helps organisations to improve their productivity, reduce turnaround times and achieve consistent best practice performance from all employees. Its EPSS provides on the job, context relevant knowledge support and tools to improve performance execution.

"TIS's EPSS is an integrated online support system, which guides employees at every step of complex operations, enabling them to take appropriate decisions. This ensures consistency in decision-making, improved productivity and lower training costs," Mittal continued.

The core elements of the EPSS are process guides, scenarios, tools and knowledge reference. Interactive process guides ensure that employees execute the process according to the requirements of best practice.
"The EPSS focuses on enabling action and not just providing passive information," explained Alan Samuel, head of TIS's UK operations. "It has been designed using the principles of Human Factor Engineering, which leads to superior usage performance and application on the job."

Among the applications of TIS's EPSS is in the insurance industry, where it has helped to remove inflexibility. This has not only helped to build employees' expertise in handling complex procedures but also improve the quality of customer service and customer satisfaction levels as well as productivity and profitability.

End

About the Awards

This year's PCD Awards covered two categories: PCD Solutions and Extraordinary PCD Tools. The winners were:
• Tata Interactive Systems - TIS ePSS (PCD Solution)
• IBM Corp - two PCD Solution awards: MAGIC - Metadata Automated Generation for Instructional Content and Dynamic Learning Experience (DLE)
• BriteSoft Corp - Briteworks (Extraordinary PCD Tool)
• SI International, Inc - Integrated Training & Performance Support (ITAPS) Solution.
• Cahaya Motivasi Sdn. Bhd - Intrique eLearning Portal for Parents, Teachers and Students (PCD Solution)
• SRA International - Fresh Electronic Inspection Reporting/Resource System (FEIRS) - (PCD Solution)
• Christensen/Roberts Solutions - Physician Coding Audit and Feedback System (PCD Solution)
• QAD, Inc - QAD Configurator (PCD Solution)

The PCD Awards have been presented since 1997 to promote recognition for designers, their organisations and clients, their software, and their business sponsors, and are featured on http://www.epsscentral.info. The Awards are judged by an independent panel of PCD experts.
About Tata Interactive Systems' EPSS

A demo of the solution can be accessed from: https://vpn.tatainteractive.com/

About Tata Interactive Systems (TIS)

Tata Interactive Systems (TIS) is the world's leading developer of learning solutions - with a team of over 600 multi-disciplinary specialists, TIS creates 3000+ hours of learning content across 160+ concurrent projects every year.

Backed by an unmatched 19 years' experience, TIS develops unique and innovative learning solutions that are designed to enable clients achieve their organizational goals. Whether it is performance and productivity gains, streamlining operations and financials, developing leadership and decision-making skills, enabling smooth product development, reducing time to market, boosting employee motivation, or any other corporate or learning initiative - TIS' solutions have proven their effectiveness at more than 60 Fortune 500 companies, leading educational institutions and government departments worldwide.

TIS' clients include more than 60 Fortune 500 companies, leading educational institutions, and government departments worldwide.

TIS is the first learning solutions organization in the world to be assessed at Level 5 in both the SEI-CMM and P-CMM frameworks. Its solutions have won widespread industry recognition with prestigious awards including Performance Centered Design, ASTD, IT Training, Brandon Hall, APEX, BETT, BIMA, SIIA Codie, FICCI BAF and Business World-NID awards.

TIS caters for three segments - Corporate, Education, and Government. It offers its clients innovative learning solutions including:
• Web-based Training & Courseware - to help achieve learning goals
• Simulations - to offer immersive learning experiences
• Electronic Performance Support Systems - to provide on-the-job support
• Software Solutions - to leverage technology in learning
• Game-based Learning - to enhance learner engagement
The scope of TIS' learning solutions encompasses on-boarding, sales training, process training, product training, curriculum design, assessments, soft skills training, and technical training, among others. TIS has extensive experience across diverse industry domains including pharmaceuticals and healthcare; banking, finance, and insurance; IT; communications and telecom; publishing; virtual and online schools and universities; transportation; government and defense; and not-for-profit organizations.

TIS has development centers in Germany, Switzerland, and India. Its sales and marketing operations span the US, Canada, the UK, mainland Europe, Australia, New Zealand, the Middle East, and Asia.


For more information log on to www.tatainteractive.com


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For further information about this story, please contact:

Contact name:   Sonal Chhaya
Contact e-mail:   sonal_c@tatainteractive.com
  Contact telephone:   +91 22 66438133
Web site:   http://www.tatainteractive.com

Contact name:   Amardeep Saluja
Contact e-mail:   amardeep.saluja@tatainteractive.com
  Contact telephone:   +44 2072358281
Web site:   http://www.tatainteractive.com

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