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Tata Interactive Systems' simulation short-listed for IT Training Award
Tata Interactive Systems
| London, UK
13-Nov-2008 » Training Press Releases » A sales simulation created by global learning solutions developer, Tata Interactive Systems (TIS) for telecom major, Telus has made it to the final round of the IT Training Awards.
Telus (www.telus.com), one of Canada's leading telecommunication companies, recently rolled out a sales simulation developed by Tata Interactive Systems (www.tatainteractive.com) to ensure that the sales strategy formulated at the corporate level percolated to the customer-facing sales representatives in stores, distributed across the vast geographical area of Canada. The solution was selected for the finals by the judging panel of the prestigious IT Training Awards (www.ittrainingawards.com) in the Staff Development Programme of the Year category.
According to Rupesh Goel, Head - Simulations at TIS, "The sales simulation was designed for a high level of learner engagement and motivation, and also ensured excellent business value and cost efficiencies. It offered the learner seamless conversation choices spanning the entire customer-representative engagement, right from the moment the customer walked in up to the close of the sale. Its explicit decision-making interventions compelled the learner to critically evaluate the conversation and translate his/her 'reading' of the situation into measurable recommendations."
The Telus simulation now moves into the second and final stage of judging, comprising a face-to-face presentation made to a panel of industry experts. The IT Training Awards are widely regarded as the benchmark for excellence throughout the IT training industry. The final winners will be announced at The Dorchester, Park Lane, London, at the Institute's prestigious Awards Dinner, held on the first Thursday of February each year.
© 2008 Tata Interactive Systems
About Tata Interactive Systems (TIS)
Tata Interactive Systems (TIS) is the world's leading developer of learning solutions - with a team of over 600 multi-disciplinary specialists, TIS creates 3000+ hours of learning content across 160+ concurrent projects every year.
Backed by an unmatched 19 years' experience, TIS develops unique and innovative learning solutions that are designed to enable clients achieve their organizational goals. Whether it is performance and productivity gains, streamlining operations and financials, developing leadership and decision-making skills, enabling smooth product development, reducing time to market, boosting employee motivation, or any other corporate or learning initiative - TIS' solutions have proven their effectiveness at more than 60 Fortune 500 companies, leading educational institutions and government departments worldwide.
TIS' clients include more than 60 Fortune 500 companies, leading educational institutions, and government departments worldwide.
TIS is the first learning solutions organization in the world to be assessed at Level 5 in both the SEI-CMM and P-CMM frameworks. Its solutions have won widespread industry recognition with prestigious awards including Performance Centered Design, ASTD, IT Training, Brandon Hall, APEX, BETT, BIMA, SIIA Codie, FICCI BAF and Business World-NID awards.
TIS caters for three segments - Corporate, Education, and Government. It offers its clients innovative learning solutions including:
• Web-based Training & Courseware - to help achieve learning goals
• Simulations - to offer immersive learning experiences
• Electronic Performance Support Systems - to provide on-the-job support
• Software Solutions - to leverage technology in learning
• Game-based Learning - to enhance learner engagement
The scope of TIS' learning solutions encompasses on-boarding, sales training, process training, product training, curriculum design, assessments, soft skills training, and technical training, among others. TIS has extensive experience across diverse industry domains including pharmaceuticals and healthcare; banking, finance, and insurance; IT; communications and telecom; publishing; virtual and online schools and universities; transportation; government and defense; and not-for-profit organizations.
TIS has development centers in Germany, Switzerland, and India. Its sales and marketing operations span the US, Canada, the UK, mainland Europe, Australia, New Zealand, the Middle East, and Asia.
For more information log on to www.tatainteractive.com
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